This privacy notice for our users (we, us, or our), describes how and why we might collect, store, use, and/or share (process) your information when you use our services (Services), such as when you:
- Visit our website at https://cydenium.com/ or any website of ours that links to this privacy notice
- Engage with us in other related ways, including any sales, marketing, or events
Questions or concerns? Reading this privacy policy will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services.
Summary of Key Points
This summary provides key points from our privacy notice, but you can find out more details about any of these topics by reading the sections below.
When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.
We may process sensitive personal information when necessary with your consent or as otherwise permitted by applicable law.
We may receive information from public databases, marketing partners, social media platforms, and other outside sources.
We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.
In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties.
1. What Information Do We Collect?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
The personal information we collect may include the following:
- names
- phone numbers
- email addresses
- mailing addresses
- job titles
- usernames
- passwords
- contact preferences
- contact or authentication data
- billing addresses
- debit/credit card numbers
- government id proof
Sensitive Information
When necessary, with your consent or as otherwise permitted by applicable law, we process the following categories of sensitive information:
- information revealing religious or philosophical beliefs
- student data
Payment Data
We may collect data necessary to process your payment if you make purchases, such as your payment instrument number, and the security code associated with your payment instrument. All payment data is stored by Razorpay. You may find their privacy notice link(s) here: https://razorpay.com/privacy/.
2. How Do We Process Your Information?
In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.
- To facilitate account creation and authentication and otherwise manage user accounts.
- To respond to user inquiries/offer support to users.
- To fulfil and manage your orders.
- To request feedback.
- To send you marketing and promotional communications.
- To deliver targeted advertising to you.
- To evaluate and improve our Services, products, marketing, and your experience.
- To identify usage trends.
- To determine the effectiveness of our marketing and promotional campaigns.
- To comply with our legal obligations.
3. When and With Whom Do We Share Your Personal Information?
In Short: We may share information in specific situations and with specific third parties.
- With Vendors, Consultants, and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf.
- Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition.
- Affiliates. We may share your information with our affiliates.
- Business Partners. We may share your information with our business partners.
- With your Consent. We may disclose your personal information for any other purpose with your consent.
4. Do We Use Cookies and Other Tracking Technologies?
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information.
5. How Long Do We Keep Your Information?
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law.
6. How Do We Keep Your Information Safe?
We have implemented appropriate technical and organisational security measures designed to protect the security of any personal information we process. However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.
7. Do We Collect Information From Minors?
We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor.
8. What Are Your Privacy Rights?
In some regions (like the EEA and UK), you have certain rights under applicable data protection laws. These may include the right to request access, rectification, erasure, restrict processing, or data portability. If you would like to make a request, please contact us at cydenium@gmail.com.
9. Controls for Do-Not-Track Features
Most web browsers includes a Do-Not-Track ("DNT") feature. We do not currently respond to DNT browser signals.
10. Do We Make Updates to This Notice?
Yes, we will update this notice as necessary to stay compliant with relevant laws.
11. How Can You Review, Update, or Delete the Data We Collect From You?
To request to review, update, or delete your personal information, please contact us at cydenium@gmail.com.
Contact Us
If you have any questions about this Privacy Policy, You can contact us:
- By email: cydenium@gmail.com
- By phone number: +91 94723 99252